vFIX Top Loading Washing Machine With Removable Drum Cleaning Service

• Top-loading washing machine cleaning service with the drum removed (with a machine lifespan of no more than 10 years)
• Except for the PANASONIC brand washing machine, which can only provide service for certain models. (Contact to inquire before using the service)
• The service price does not include the cost of spare parts. and washing machine maintenance costs
• Services are provided by a team of professional technicians who have been trained in skill standards from the Department of Skill Development.
• Washing machine cleaning work guaranteed for 30 days (from the date of service)
• Working time is approximately 2 hours (depending on the worksite area).
• Number of employees entering the service: 2 people

List of equipment for cleaning water tanks

• Washing machine shaft removal tool
• High pressure water sprayer and hose
• Extension plug
• Sponge, cleaning cloth and Scotch-Brite
• Bluesheet canvas

List of equipment costs other than the standard that must be paid additionally if required.

• Boot core price 300.-/set
• Core knots, number 36, 38, price 300.-/set
• Core knot, number 10, price 100.-/set
• Cross shaft, model S, price 600.-/set
• Cross shaft, model M, price 700.-/set
• Cross shaft, model L, price 800.-/set
• Knot number 10 price 100.-/set

Steps for cleaning a top-loading washing machine with the drum removed

1. The technician team arrives at the work site on the appointed day and time. Work hours: 8:30 a.m. - 10:30 a.m. / 11:30 a.m. - 1:30 p.m. / 2:30 p.m. - 4:30 p.m. / 5:30 p.m. - 7:30 p.m.
2. Access the customer's home site, take a photo and upload it to STS. Check in when you arrive at the customer's home.
3. Check product condition Test the on-off system, test the washing process, listen to the sound of the machine working. Check the condition of the outside of the entire machine. Check the control panel and operation of the washing machine.
4. Take photos at the relevant work site. along with explaining the standards and procedures for providing services along with explaining the condition of the machine from the inspection
5. Turn off the power supply to the machine. and check the operation of the electronic control panel.
6. Remove the washing machine cover. Remove the stainless steel tank set, water holding tank, and dust filter screen. detergent dispenser
7. Check the condition of the washing shaft to see whether it is in normal condition or damaged. Before the washing shaft corrodes The technician team will be able to clean the inside of the washing machine. without having to remove the washing tank (Cleanliness will not be equivalent to removing the tank)
8. Notify the customer of excess service fees from working standards. Ready to call 02-1015444 to notify the total cost and details as follows. In order for the Contact Center to notify the total cost. And let the customer acknowledge and approve the excess service charge from the standard before the technician team begins work.
9. Spray with a high-pressure water sprayer both inside and outside the tank, washing tank, water holding tank, and dust filter screen. Detergent container, dishwasher, filter, powder strainer
10. Remove the drain valve or drain pump and clean it. Clean the motor and belt. Blow away moisture from various parts and spare parts.
11. Reassemble the parts and grease the necessary parts. Set the new belt according to the washing machine model.
    
    • Check the operation of the washing machine
    • Check the control panel of the machine.
    • Check the pressure measurement and electric current
    • Check the power plug connector and ground wire.
    • Check connection points and various joints.
    • Check the heating unit (Only some washing machines)
    • Check the door seal
12. Check the operation of the washing machine according to various work programs.
13. The customer signs the work receipt and enters it into the STS to close the work.

Terms of service

1. Equipment and service details
   • The above price is for washing a top-loading washing machine without washing. Does not include the cost of spare parts or maintenance costs for the washing machine.
   • In the case of removing the tank The life of the machine must not exceed 10 years.
   • In the case of installing a washing machine or moving the location The cost is calculated as a new installation price according to installation standards.
   • The company reserves the right not to provide cleaning services for damaged washing machines. The customer must repair it so that it can be used so that it can use the cleaning service.
   • The washing machine cleaning service fee above does not include cleaning of front-loading washing machines. However, additional expenses are considered. Information must be submitted before service is provided.
   • Work area on the balcony Or the bathroom must have enough space to provide washing machine cleaning services. And if you evaluate the condition of the washing machine tank, it cannot be removed for washing. Please consider cleaning the washing machine without removing
   • the drum instead. This cannot be used as a discount on service fees.
2. Cleaning work warranty
   • The company is not responsible for any damages resulting from the following cases:
     • The customer hires a third party to clean the washing machine. or fix the company's cleaning work
     • The customer hires or has a technician clean the company's washing machine. Work other than the items specified in the job notification without going through the company.
   • Guaranteed cleaning work for 30 days from the date of service. In the case of problems arising from washing the washing machine

Scope of service area

• Areas nearby VFIX branches, Bangkok and surrounding areas only.
  
  • Free for the first 30 kilometers from the VFIX branch in Thai Watsadu or BNB Home.
  • From kilometer 31 onwards, additional distance is charged at 10 baht per kilometer.

Note:

• In the event of requesting a reschedule of service appointment, please notify us at least 2 days in advance (during office hours from 7:00 am to 8:00 pm) at phone number 1308. Rescheduling can be done a maximum of 2 times.
• In case there is no notification for rescheduling the appointment, or if the technician has traveled and cannot proceed due to lack of customer notification of the project details or being outside the working hours in the service area, the company reserves the right to charge a travel fee of 300 Baht per visit.
• For service changes/returns or cancellations, they can be canceled within 14 days from the date of purchase confirmation in the system.
• We reserve the right not to refund the installation or usage fees in all cases, including standard installation equipment, which cannot be changed, cut, returned, or discounted.
• We reserve the right to change prices and service conditions without prior notice. The service fee is net price including VAT, excluding property relocation fees.
• We ask for customer cooperation in storing and moving property of value out of the service area, as the company will not be liable for any damage, loss, or disappearance in any case.
• We request permission to take photos of the customer's service area for assessment purposes in providing the service.
• If the customer incurs parking fees for the service area, additional charges may be billed later by the company.
• If the customer requires additional services or has inquiries regarding the service, please contact the Contact Center at phone number 1308.