vFIX Outdoor Lamp Installation Service

• Service for installing pole lights or branch lights
• Wiring, ground wires, and various pipes are floating.
• This price includes knots, nails, screws, anchors, cable clips, and electrical tape.
• The customer provides only lamp equipment, light bulbs, power plugs, and switches.
• Services are provided by a team of professional technicians who have been trained in skill standards from the Department of Skill Development.
• Work guaranteed after installation for 180 days (in the case of normal use)
• Installation time is approximately 2-3 hours (depending on the job site).
• Number of service technicians: 2 people

Standard equipment included in the installation fee

• VAF power cable size 2x2.5 Sq.mm, length 4 meters.
• THW ground wire, size 1x1.5 Sq.mm, length 4 meters.

Price of equipment and service fees that must be paid additionally if required

• Electrical wire VAF 2x2.5 Sqmm. Price 30.-/meter
• Electrical wire VAF 2x2.4 Sqmm. Price 50.-/meter
• Electrical wire VAF 2x2.6 Sqmm. Price 70.-/meter
• THW ground wire size 1x1.5 Sq.mm. price 10.-/meter
• Circuit breaker + box price 150.-/set
• Three-prong power plug (female) price 200.-/each
• PVC wire covering rail #4, white, price 70.-/meter
• Ground rod (ROD) size 30 cm (not including wires) price 500.-/point
• *Equipment price as above The price includes labor.
• *In the case of excess equipment, customers purchase it themselves. Installation labor charge is 50% of the equipment price.

List of additional service fees other than installation services

• Wall extraction and repair work (not including paint work) price 300.-/meter

Standard work procedures

1. Steps before entering work
   • Check the installation area location
   • Inspect all included products and equipment before installation. (If there is a difference in price, the technician will inform the matter to vFIX Contact Center and confirm the price with the customer. If the customer agrees to accept the conditions for the difference. V-Fix technician then started installing)
2. Steps during work
   • Measure distance, check length and installation point Connection points for electrical wiring within the home
   • Assemble the lamp with drilling to fix the lamp in the installation position.
   • Run electrical conduits with support mounts from the lamp installation point to the control switch and light connection points in the house. (additional work)
   • Run the wires L N G and into the lamps and control switches and connect them to the home wiring system.
   • Keep light fixtures and light switches neat and tidy. (not including paint work)
3. Steps for checking work
   • Measure the current at lamp connection points and light switches.
   • Test turning on and off the lamp
4. Recommended use
   • In normal use, you should notice that the light bulb turns on immediately or later than usual.
   • There are no abnormal sounds during use, both for the tube and accessories such as ballasts and starters.

Installation service conditions

• The height provided for installation is not more than 3 meters and additional costs will be considered in cases where the worksite area is higher than 3 meters.
• In the case that the wire exceeds the specified standard, the company will charge additional service fees according to the equipment price table and additional service fees that must be paid.
• We reserve the right to install only in areas where water and electricity are available.
• This service fee includes the job of painting the ceiling only at the point of installation. (Customer prepares ceiling paint)
• Wiring and various pipes are floating.
• We reserve the right to not accept exchanges or returns for products that have been installed.
• In case there is a change in work or additional work Please contact the company back. Before every time vFIX Contact Center call 1308
• The company will not be responsible for any damages resulting from the following cases.
  • The customer hires a third party to do the installation. or modify the company's installation work
  • The customer hires or has the company's technicians install it. Work other than the items specified in the job notification without going through the company.
• In the event that the job site is not ready for installation or has not been notified 2 days in advance of the appointment date, the company will charge a travel fee of 300 baht/time.
• 180 day installation warranty, which is caused by installation or normal use only.
• In the case that the customer wishes to move the installation point or install an old one that the company has already installed, the service charge will be equal to the new installation job.

Scope of service area

• Areas nearby VFIX branches, Bangkok and surrounding areas
• Provincial branch areas
  • Central region: Nakhon Pathom / Ayutthaya / Suphanburi
  • Eastern Region : Chachoengsao / Bowin / Pattaya / South Pattaya / Chonburi / Sri Racha / Amata Nakhon / Bang Saen / Rayong / Ban Chang
  • Western Region: Kanchanaburi
  • Northeastern region: Pak Chong / Nakhon Ratchasima / Khon Kaen / Mittraphap Khon Kaen
  • Northern region: Chiang Mai / Chiang Mai Airport
  • Southern Region : Phuket / Phuket 1 / Hat Yai / Songkhla / Trang / Nakhon Si Thammarat
• Free for the first 30 kilometers only from the VFIX branch in Thai Watsadu or BNB Home mentioned above.
• From kilometer 31 onwards, additional distance is charged at 10 baht per kilometer.

Note:

• In the event of requesting a reschedule of service appointment, please notify us at least 2 days in advance (during office hours from 7:00 am to 8:00 pm) at phone number 1308. Rescheduling can be done a maximum of 2 times.
• In case there is no notification for rescheduling the appointment, or if the technician has traveled and cannot proceed due to lack of customer notification of the project details or being outside the working hours in the service area, the company reserves the right to charge a travel fee of 300 Baht per visit.
• For service changes/returns or cancellations, they can be canceled within 14 days from the date of purchase confirmation in the system.
• We reserve the right not to refund the installation or usage fees in all cases, including standard installation equipment, which cannot be changed, cut, returned, or discounted.
• We reserve the right to change prices and service conditions without prior notice. The service fee is net price including VAT, excluding property relocation fees.
• We ask for customer cooperation in storing and moving property of value out of the service area, as the company will not be liable for any damage, loss, or disappearance in any case.
• We request permission to take photos of the customer's service area for assessment purposes in providing the service.
• If the customer incurs parking fees for the service area, additional charges may be billed later by the company.
• If the customer requires additional services or has inquiries regarding the service, please contact the Contact Center at phone number 1308.