vFIX Large Bathroom Equipment Installation Service

• Installation service for large bathroom equipment such as bathtub mixer taps. Shower head with valve Rain shower set handrail for disabled people
• It is a service for replacing or installing new equipment only. The new device must have the same design as the old one.
• Does not include pipe work and dismantling and moving the installation point. Including a guarantee for damage caused by demolition of the old one in all cases.
• The customer must prepare all product equipment that needs to be installed.
• Services are provided by a team of professional technicians who have been trained in skill standards from the Department of Skill Development.
• Work guaranteed after installation for 180 days (in the case of normal use)
• Installation time approximately 2 hours (depending on the job site).
• Number of service technicians: 2 people

Additional prices for equipment used other than those specified will be charged at this rate.

• Water hose size 1/2 x 3/4 inches, length 16 inches, price 79.-
• Good water hose, size 1/2 x 1/2 inches, length 16 inches, price 65.-
• 1-way stop valve 1/2 x 1/2 inches, length 16 inches, price 179.-

Standard work procedures

1. Steps before entering work
   • Check the product to see if it is in a condition ready for installation or not. (In the case that the product is the wrong type or is damaged and cannot be installed on site, the technician will notify the vFIX Contact Center to proceed with further corrections, such as changing or returning the product completely before installation.)
2. Steps during work
   1. Dismantle the original product and install new products that customers choose (Product must be in its original form)
      Steps for checking work
3. Test the actual use
   
   • In the case of abnormal usage, the technician will report back to the vFIX Contact Center to find a solution.
4. Instructions for use and how to care for it Ready to deliver work
   • Maintenance: Use a damp sponge or soft cloth to clean. Do not use abrasive materials such as brushes or scrubbing pads.

Installation service conditions

1. Installation requirements It is an installation work completed at one time.
   • On-site survey service fee 700.- when the customer purchases work according to a quotation of 3,000.- or more (in the case of purchasing work less than 3,000.-, we reserve the right not to refund the survey fee).
   • The above price is the price of complete equipment installation, dismantling fee, and sanitary material transportation fee only. Does not include pipe work and site improvements to change usage patterns.
   • Wiring and various pipes are floating.
   • We reserve the right to not accept exchanges or returns for products that have been installed.
   • In case there is a change in work or additional work Always contact vFIX Contact Center first, call 1308.
   • Customers must prepare the worksite area 100% completely before installation.
   • We reserve the right not to accept installation services in risky and dangerous areas.
   • We reserve the right to install in areas that already have water and electricity.
   • In the case of equipment other than the standard included with the product and used in installation, no additional labor charge
   • If the customer does not provide water pipe equipment for the sanitary ware and sink, additional payment will be required at the job site.
   • In the case where the old sewage pipe has been moved Customers prepare accessories to install odor protection.
   • The company will not be responsible for any damages resulting from the following cases.
     • The customer hires a third party to do the installation. or modify the company's installation work
     • The customer hires or has the company's technicians install it. Work other than the items specified in the work report. without going through the company
2. Installation warranty
   • Installation is guaranteed for 180 days, which is based on normal use only.
   • In the case that the customer wishes to move the installation point or install the old one, labor will be charged according to the service fee table above.

Scope of service area

• Areas nearby VFIX branches, Bangkok and surrounding areas
• Provincial branch areas
  • Central region: Nakhon Pathom / Ayutthaya
  • Eastern Region : Chachoengsao / Bowin / Pattaya / South Pattaya / Chonburi / Sri Racha / Amata Nakorn / Bang Saen / Ban Chang / Rayong
  • Northeastern region: Khon Kaen / Mittraphap Khon Kaen / Nakhon Ratchasima / Pak Chong
  • Northern region: Chiang Mai / Chiang Mai Airport
  • Southern Region : Phuket / Phuket 1
• Free for the first 30 kilometers only from the VFIX branch in Thai Watsadu or BNB Home mentioned above.
• From kilometer 31 onwards, additional distance is charged at 10 baht per kilometer.

Note:

• In the event of requesting a reschedule of service appointment, please notify us at least 2 days in advance (during office hours from 7:00 am to 8:00 pm) at phone number 1308. Rescheduling can be done a maximum of 2 times.
• In case there is no notification for rescheduling the appointment, or if the technician has traveled and cannot proceed due to lack of customer notification of the project details or being outside the working hours in the service area, the company reserves the right to charge a travel fee of 300 Baht per visit.
• For service changes/returns or cancellations, they can be canceled within 14 days from the date of purchase confirmation in the system.
• We reserve the right not to refund the installation or usage fees in all cases, including standard installation equipment, which cannot be changed, cut, returned, or discounted.
• We reserve the right to change prices and service conditions without prior notice. The service fee is net price including VAT, excluding property relocation fees.
• We ask for customer cooperation in storing and moving property of value out of the service area, as the company will not be liable for any damage, loss, or disappearance in any case.
• We request permission to take photos of the customer's service area for assessment purposes in providing the service.
• If the customer incurs parking fees for the service area, additional charges may be billed later by the company.
• If the customer requires additional services or has inquiries regarding the service, please contact the Contact Center at phone number 1308.