vFIX Jump Water Heater Installation Service (Not Included Water-Electric Set up)

• It is a water heater installation service to replace the old one. or a new machine that has already been wired and grounded
• At the work site, electrical wires and ground wires must already be installed at the point where they are to be installed.
• The technician team will drill into the wall. and connect the water heater to the power cord and ground wire.
• This service does not include wiring, grounding wires, and breakers.
• Services are provided by a team of professional technicians who have been trained in skill standards from the Department of Skill Development.
• Work guaranteed after installation for 180 days (in the case of normal use)
• Approximate installation time 3-4 hours (depending on the jobsite area)
• Number of service technicians: 2 people

List of equipment costs other than the standard that must be paid additionally if required.

• Electrical wire VAF 2x2.5 Sq.mm. price 30.-/meter
• Electrical wire VAF 2x4 Sq.mm. price 40.-/meter
• Electrical wire VAF 2x6 Sq.mm. price 50.-/meter
• Electrical wire VAF 2x10 Sq.mm. price 70.-/meter
• Ground wire THW 1.5 Sq.mm. price 20.-/meter
• Stainless steel braided cable, length 120 cm. Price 150.-/piece
• Water inlet line (soft line) length 40 cm. Price 100.-/line.
• Circuit breaker + box price 250.-/set
• Anti-suction circuit breaker + box, price 480.-/set
• Circuit board 30 Amp price 300.-/each
• Wire covering rail #4 plastic, price 70.-/meter
• Ground rod (ROD) size 60 cm. (not including wires) price 500.-/set
• PPR pipe 1/2" price 150.-/meter
• PPR pipe 3/4" price 200.-/meter
• PPR pipe 1" price 250.-/meter
• PPR pipe joint 1/2" , 3/4" , 1" price 60.-/piece
• PPR pipe joint 1/2" threaded, price 200.-/piece
• PPR pipe joint 3/4" threaded, price 250.-/piece
• PPR pipe joint 1" threaded type, price 350.-/piece
• PVC pipe size 3/8" - 3/4" white price 70.-/meter
• PVC pipe size 1/2" blue price 50.-/meter
• Water shut-off valve, size 1/2", price 120.-/piece
• *Equipment price as above The price includes labor.
• *In the case of excess equipment, customers purchase it themselves. Installation labor charge is 50% of the equipment price.

Standard work procedures

1. Steps before installation
   • Check the wire size, number of wires, and breaker size. To suit the size of the water heater
   • Check the current of the prepared wires.
   • Inspect the product before installation
   • If there is an additional fee other than what is specified, the technician will inform the matter to vFIX and will confirm the price with the customer before installation.
2. Steps during work
   • Drill holes in the wall by choosing the right tools and drill bits. Secure the water heater into the installation position. Height from the floor approximately 1.6 meters.
   • Connect the ground wire by plugging the ground wire into the water heater. In the case where there is no grounding system inside the house The technician team will run the cable out and connect it to the ground to a depth of at least 0.50 meters (additional expenses will be considered).
   • Turn off the water valve and connect the shower to the water heater in the water discharge area.
   • Check the water pressure and test any leaks.
3. Steps for checking work
   • Test water temperature
   • Check the electric shock protection device by pressing the "TEST" button. If normal, the machine will shut off immediately and press "RESET" to keep the machine working normally.
   • Check the neatness of the electrical wires and ground wires at the connection points.
   • Check the water pipe system for no leaks.
4. Instructions for use
   • Turn on the breaker before use. and close it after every use
   • The water heater valve should be adjusted to maintain a constant water position. And use the shower valve to turn the water on and off. So that the amount of water entering the machine is consistent.
   • Regularly remove and clean the filter before entering the machine. To prevent debris from blocking the flow of water.
   • Adjust the temperature to a suitable level, not too hot.

Installation service conditions

• In the case that a smooth plaster ceiling must be drilled, the company will drill the ceiling at the installation location. (Does not include ceiling and paint cleaning work)     
• In case you can't install Because the customer has not prepared the space or has not informed the postponement 2 days in advance of the appointment date, the company would like to charge a travel fee of 300 baht/time                    
• Wiring and various pipes will be floating only.
• Standard equipment included in the installation fee, the company provides only the portion actually used.
• The company reserves the right to return unused equipment and cannot be exchanged for money or discounts.
• In the case of excess equipment purchased by the customer themselves, the labor charge is 50% of the price of the equipment.
• In the case of non-standard equipment that comes with the product and is used for installation, the company does not charge labor costs for the equipment          .
• Guaranteed for 180 days after installation and responsible for damage caused by installation only.
• We reserve the right to not accept exchanges or returns for products that have been installed.
• In the case that the customer wishes to move the installation point or install the old machine, labor will be charged according to the service fee schedule.
• The company will not be responsible for any damages resulting from the following cases.
  
  • The customer hires a third party to do the installation. or modify the company's installation work
  • The customer hires or has the company's technicians install it. Work other than the items specified in the work report. without going through the company

Scope of service area

• Areas nearby VFIX branches, Bangkok and surrounding areas
• Provincial branch areas
  
  • Central region: Nakhon Pathom / Ayutthaya / Lopburi / Suphanburi / Saraburi / Phetchabun
  • Eastern Region : Chanthaburi / Bowin / Ban Chang / Rayong / Pattaya / South Pattaya / Chonburi / Sri Racha / Amata Nakhon / Si Maha Phot / Chachoengsao / Bang Saen
  • Western Region: Kanchanaburi / Cha-am / Phetchaburi
  • Northern region : Phitsanulok / Lampang / Tak / Chiang Mai Airport / Chiang Mai / Chiang Rai / Nan
  • Northeastern region : Surin / Buriram / Sakon Nakhon / Khon Kaen / Mittraphap Khon Kaen / Ubon Ratchathani / Roi Et / Maha Sarakham / Mukdahan / Udon Thani / Nong Bua Lamphu / Nakhon Ratchasima / Pak Chong / Chaiyaphum
  • Southern Region : Phuket 1 / Phuket / Hat Yai / Songkhla / Trang / Nakhon Si Thammarat / Surat Thani
• Free for the first 30 kilometers only from the VFIX branch in Thai Watsadu or BNB Home mentioned above.
• From kilometer 31 onwards, additional distance is charged at 10 baht per kilometer.

Note:

• In the event of requesting a reschedule of service appointment, please notify us at least 2 days in advance (during office hours from 7:00 am to 8:00 pm) at phone number 1308. Rescheduling can be done a maximum of 2 times.
• In case there is no notification for rescheduling the appointment, or if the technician has traveled and cannot proceed due to lack of customer notification of the project details or being outside the working hours in the service area, the company reserves the right to charge a travel fee of 300 Baht per visit.
• For service changes/returns or cancellations, they can be canceled within 14 days from the date of purchase confirmation in the system.
• We reserve the right not to refund the installation or usage fees in all cases, including standard installation equipment, which cannot be changed, cut, returned, or discounted.
• We reserve the right to change prices and service conditions without prior notice. The service fee is net price including VAT, excluding property relocation fees.
• We ask for customer cooperation in storing and moving property of value out of the service area, as the company will not be liable for any damage, loss, or disappearance in any case.
• We request permission to take photos of the customer's service area for assessment purposes in providing the service.
• If the customer incurs parking fees for the service area, additional charges may be billed later by the company.
• If the customer requires additional services or has inquiries regarding the service, please contact the Contact Center at phone number 1308.